Sign in, Help/feedback, Notificatications, Mobile apps missing from the title bar after an upgrade to 26.002.21931

Hi ​@ranjithckm7,

Thank you for reaching out, and I understand how disruptive it can be when Acrobat looks different right after an update.

Upon review of your screenshot, I can see that Sign in, Help (?) and the apps icon are all showing in the title bar, and the notification bell is greyed out. The Sign in button also shows that Acrobat isn’t signed in on that machine.

Could you please try the following:

1. Sign in to Acrobat with the user’s Adobe account and check whether the bell becomes available.

2. I noticed your 26.001.21771 package was built from Adobe’s installer with your Customization Wizard settings, while 26.002.21931 came from Robopack. I’d recommend building the new version the same way. You can download the enterprise installer from here: https://adobe.ly/3UwfvFo. The latest updates are listed in the Acrobat Enterprise Release Notes linked on that page. Then apply your Customization Wizard transform and deploy it through Intune as you did before.

3. If the bell is still greyed out after that, please compare these two values on a 26.001 machine and a 26.002 machine, under HKLM\SOFTWARE\Policies\Adobe\<product name>\<version>\FeatureLockDown\cServices:

   • bToggleNotifications: a value of 1 turns off all in-product and desktop notifications.

   • bUpdater: a value of 0 turns off all services and all notifications.

   You can find both settings here: https://adobe.ly/4t3fZzt

Please let me know how it goes, I’m happy to help further.

Thanks,
^AV