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April 10, 2023
Answered

Sign-in required to uninstall

  • April 10, 2023
  • 1 reply
  • 2498 views

Hey, I was just trying to uninstall adobe products since they were provided with my school and I am graduating soon. When I tried to uninstall using the windows apps and features, I need to sign in. This is unacceptable. Imagine what will happen if my account is deleted before I get the chance to uninstall. I will be stuck with adobe products in my computer and may need to reset my computer to fix this. Please make it so that I do not have to log in to uninstall the software. Thanks.

Correct answer kglad

for others, use the cc desktop app to uninstall (if possible). otherwise, just use the cc cleaner:


uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html


1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 10, 2023

for others, use the cc desktop app to uninstall (if possible). otherwise, just use the cc cleaner:


uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html