Sign in to Adobe without having to enter email address when using SSO

Question

I was wondering if it is possible to get the Adobe sites / admin console to sign in when using Azure AD without the user having to enter their email address to sign in.  This is paticually annoying when a member of the team is accessing the Adobe sites from the Microsoft Apps portal (which they are already signed into) to then be presented with another screen to enter their email address before being signed in.  Would be great if there was a way to make this flow a bit smoother.

19phil67 · Answer

We have over 5000 users that we have moved from Serialized to Adobe FederatedID and get no end of complaints that they are being prompted to login to Adobe Acrobat Pro. All our other services silently log them in with their domain accounts.

Users get confused as there are options for Company, Personal, Log in using Google, Facebook, AppleID. Then getting denied when they choose the wrong one. Calls are logged to our support desk all the time and is very frustrating. Adobe please do something to streamline this.

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