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Participant
Jan 31, 2022 6:10 AM UTC
Answered

sign out option disabled in creative cloud desktop app

I am logged in in creative cloud desktop application and want to sign out and sign in with a different account , but my desktop application shows this as in screenshot below and sign out button is disabled.I also tried deleting the contents of OOBE folder but still I do not find an option of sign out . What should I do now?

 

DeanUtianCorrect answer
Community Expert
Jan 31, 2022 6:22 AM UTC

Click on the blue circle in the top right and you should get a menu with an option to sign out.

2 replies

Participant
Aug 4, 2024 4:20 AM UTC

I clicked on the blue circle, and the "sign out" was greyed out and unclickable.  I figured out to click on it and then let the menu sit open for a minute or two.  Eventually, the greyed-out "sign out" will turn red, and then you can click it. 

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DeanUtianCommunity ExpertCorrect answer
Community Expert
Jan 31, 2022 6:22 AM UTC

Click on the blue circle in the top right and you should get a menu with an option to sign out.

Translate