Skip to main content
R
Robert Gmina Stryków
Participant
May 13, 2024
Answered

Signing of customer internal request

  • May 13, 2024
  • 1 reply
  • 176 views

Hi,

we are Polish Local Governemnt Unit and I got invoice for Adobe services, all aplications of Creative Cloud correctly. To make a payment for this invoice I had to make our internal request as we always do such documents for outside payments. The problem is as it found out that our Adobe custodian refuses to sign this document saying that he is not allowed to do it. Is there any chance to solve this? Without that I can't make payment and use Adobe services. Could you please guide me to any polish department or anyone who can actually sign documents? thank You in advance 

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

@Robert Gmina Stryków this is not something we can assist you with here. You will need to work with Adobe Customer Care to resolve. If you have an enterprise or teams account, use your Admin Console to contact them. Otherwise go to https://helpx.adobe.com/contact/ to access the chat pop up.

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
May 13, 2024

@Robert Gmina Stryków this is not something we can assist you with here. You will need to work with Adobe Customer Care to resolve. If you have an enterprise or teams account, use your Admin Console to contact them. Otherwise go to https://helpx.adobe.com/contact/ to access the chat pop up.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices