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Participating Frequently
March 19, 2018
Answered

Single Uninstall All CC on MacOS

  • March 19, 2018
  • 10 replies
  • 4134 views

Greetings:

I am looking for a way, via GUI or command-line, to uninstall all instances of Adobe CC/CS at once, and not having to do so via individual uninstall packages. We are running MacOS Sierra presently, and we have a mixture of CC/CS products going back to 2015, all the way to 2017.

We have about 120 workstations that we reimage yearly, and what I want to do is to have a single command/application to uninstall before we install CC 2018. The plan is to use Apple Remote Desktop as a way to uninstall en-masse. I searched around via Google and from within Adobe communities, and so far I don’t see a single command to uninstall all installed Adobe CC applications on the Mac side, though I do see it on the Windows side.

I’d appreciate any assistance that can move me forward on this; thank you.

V.

    This topic has been closed for replies.
    Correct answer alisterblack

    We recommend creating an uninstall package. For details see here.

    10 replies

    alisterblack
    alisterblackCorrect answer
    Inspiring
    March 20, 2018

    We recommend creating an uninstall package. For details see here.

    velancheAuthor
    Participating Frequently
    March 20, 2018

    Thanks for the reply.

    I actually have chosen that option a few days ago, compiled and ran the uninstaller. The problem is that it has missed a number of point releases. Let's say that there's an Adobe CC application whose release version was 17.1.0. During the creation of the uninstall package, I'm given a choice of choosing the version number of the application. Say that one of my choices of an application to uninstall was 17.0, and that there is no 17.1.0 from the list to choose from. After running AdobeCCUinstall, that CC app with version 17.1.0 will be ignored, and will not uninstall. As I mentioned, there were a number of such point releases of apps that were not available for me to choose from the uninstall list, and, thus, remained ignored and installed in the end.

    Thoughts? Thanks.

    V.

    alisterblack
    Inspiring
    March 20, 2018

    Thanks for your feedback. Can you give me an example of an app version that can't be uninstalled so that I can check that?

    Only the following applications should not be available in an uninstall package.

    • Creative Suite 6 and prior versions
    • Acrobat
    • Scout
    • Edge Code
    • Gaming SDK
    • Lightroom –all versions prior to 5.7.1
    • Muse – all versions prior to 2014.2.1
    • Reflow
    • Edge Inspect
    Inspiring
    March 20, 2018

    You might be able to find some inspiration here:

    Uninstall Creative Suite 6 before Creative Cloud 2017 install

    or here:

    Use the Creative Cloud Cleaner Tool to solve installation problems

    (there is a mac version too)