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Participant
January 14, 2016
Question

slow scroll in Terminal Server/Remote Desktop Session Host

  • January 14, 2016
  • 1 reply
  • 1310 views

I'm having an issue with multiple users complaining about slow scrolling speeds when scrolling through a document in Internet Explorer.  We are using the add-in for IE so it opens within a frame of the browser.  We are using IE 11 and this has occurred on Adobe 10 and 11.  We now have Adobe Acrobat 11 on all our servers.

I have done the following items:

Re-install

Updates

Version Upgrade

This isn't an issue on local workstations.

This topic has been closed for replies.

1 reply

EnterpriseHelp
Inspiring
January 14, 2016

Please try these Citrix tuning ideas: Citrix Deployments — Enterprise Administration Guide

Ben

iamcsmAuthor
Participant
January 22, 2016

This didn't help the situation.  Scrolling in PDF documents in the adobe program itself is fine but in a website that uses the adobe IE add-in it is painfully slow.  Any other thoughts?

EnterpriseHelp
Inspiring
January 25, 2016

I don't have other ideas. It could be specific to your environment.

You're using a supported version of IE?