Solicitud Asistencia

Contactarme he intentado cancelar la cuenta de Adobe me hicieron un cobro que no pienso pagar ya que no use ni uso la aplicación, los he intentado contactar por distintos medios y no te dio éxito.  Necesito que me cancelen y me reviertan ese cobro.

Necesito contactar a asitencia técnica urgente

In addition to what @Anshul_Nautiyal recommended, and from a customer point of view, I have the following remarks and information:

You do not tell us how you tried to contact Adobe, but you should use the admin console for all of your requests.  For a lot of reasons, Adobe does not publish support e-mail addresses. The most obvious reason for me is to avoid scammers on both ends of the e-mail chain.

1. access the virtual assistant via the admin console.

2. Adobe does not propose support by e-mail, as of my knowledge.

3. I've never used phone support, but phone support is available and the details are shown in the admin console, tailored to your region and language.

Using the admin console, you can get more information about your sales representative, at least if you are the contract owner. We are using a local reseller, the same reseller who also handles our Microsoft and Autodesk stuff, so for us, that is one single point of contact. I suppose, however, that any reseller (including Adobe via direct sales) is at the same level. In all cases the admin console is your central point to manage your company account. And adding licences is even one of the easy tasks here.