"Something went wrong" in only the apps section of the adobe creative desktop app

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I recently had an issue with the creative cloud app in windows 10 where "something went wrong" and it's an endless cycle of reloading the page. Any help?

Libraries

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S

sgsgddd

Participant

One of our users is having the same issue, when he goes to access the libraries in the desktop app.

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J

Jeremy5CAB

Participant

any updates on this? i am having the same issue.

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kglad

Community Expert

restart your computer and retry whatever you were doing.

if that fails, reset the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, explain what you were doing and the exact error message (eg, something went wrong initializing cc libraries).

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A

Anonymous

I have same problem.
I uninstalled and reinstalled, I stopped services and restarted my PC and deleted the files in the OOBE folder and restarted my PC and nothing has happened. same problem.

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