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nhgris82191922
Participant
May 9, 2016
Answered

Specify Log Location with Acrobat DC (CC) exe installer?

  • May 9, 2016
  • 1 reply
  • 8288 views

Hello,

I have a question regarding the somewhat recent CCP update that modified how Acrobat DC installations are handled.

For the most part, we've preferred deploying via MSI, however it seems the EXE method is now the preferred Adobe installation procedure.

Is there a parameter or switch to specify log file locations?

I was only able to find standard MSI switches.

My understanding is that these are the default log locations for CC installations:

  • C:\Program Files (x86)\Common Files\Adobe\Installers\<log>.gz
  • %Temp%\PDAPP.log

We're currently using the following silent installation switch.

  • setup.exe --silent

I was hoping to be able to specify a log location at installation. Is there an .EXE switch for this?

Thanks!

This topic has been closed for replies.
Correct answer EnterpriseHelp

Here's an example script showing how to collect logs as well as a list of log files and locations: Troubleshooting and Support — Enterprise Administration Guide

1 reply

sumitash1
Adobe Employee
sumitash1
Adobe Employee
May 10, 2016

Hi nhgris82191922,

Thanks for writing. As of now, setup.exe does not has switch for specifying log location at installation.

However, I will take this feedback to concerned team.

Regards,

Sumita

E
euans86228057
Participant
December 7, 2017

Hello,

As a system administrator in a managed environment I would also like to know when this functionality is planned to be added.

Or a statement confirming that Adobe are not planning on adding the ability to direct log files to a nominated folder.

Thanks in advance

Euan

EnterpriseHelp
Community Manager
EnterpriseHelpCommunity ManagerCorrect answer
Community Manager
December 7, 2017

Here's an example script showing how to collect logs as well as a list of log files and locations: Troubleshooting and Support — Enterprise Administration Guide

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