Split users into multiple Adobe CC accounts?

Question

My org is actually comprised of multiple companies (users from both are currently part of our single Adobe CC account). The owners are insisting that the billing for Adobe products is separated into a separate bill for each company's users. Should I create an additional Adobe CC account and move the appropriate users into the new account? Is such a move possible? Is there a way to split the billing within our current account and eliminate the need to create an additional account? Any guidance would be appreciated.

Dj_Creative_enthusiast · Answer

Hi,

Thank you for posting your query here.

In my opinion, you can certainly create an additional Adobe CC account and move the appropriate users into the new account. However, the option to Split the Bill within one Subscription is not possible.

For better resolution, please contact Adobe Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

Hope this helps.

Thank you.

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