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Participant
May 18, 2023 4:39 PM UTC
Answered

Stop license expiry emails going out to my end users

I have turned off notifications on the product profiles for adding/removing license. But I don't want license expiry emails to go out to my end users, specially with all our license totals information. There is no need for them to know any of that. How do I go about turning that notification off for all users expect for system users?

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Ashish_Harrison
Ashish_HarrisonCorrect answer
Adobe Employee
Jun 27, 2023 3:31 AM UTC

Hi @Josh264487755yte, kindly raise a ticket from the admin console and mention the email address of the users who are receiving license expiry emails; we will check and connect with you.

Regards,Ashish Harrison

2 replies

Adobe Employee
Nov 13, 2023 9:55 PM UTC

Hi, I am currently doing an email audit for the admin console. Is there any update on this? Can I please get a screenshot of the email?

 

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Ashish_Harrison
Adobe Employee
Ashish_HarrisonCorrect answer
Adobe Employee
Jun 27, 2023 3:31 AM UTC

Hi @Josh264487755yte, kindly raise a ticket from the admin console and mention the email address of the users who are receiving license expiry emails; we will check and connect with you.

Translate
Regards,Ashish Harrison