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Participant
March 23, 2020
Answered

Student Access

  • March 23, 2020
  • 2 replies
  • 830 views

Hello, I have another quick question,

 

I recived approval from Adobe to add my student's emails as users. Once students emails have been added to my users, can I share the guidelines to download the software or do I still need to wait for further approval from Adobe?  I appreciate all of your hard work and help with this!

This topic has been closed for replies.
Correct answer Vikrant_Rai

No, there is no need to wait for any additional approvals.

 

Users already present in the Admin Console should have access. For any new students you're adding, were noticing that that sometimes it's taking upto an hour for them to get access. Just to be sure, I'd suggest that you run a quick test with one of the newly added accounts, before you share the guidelines with the students.

 

 

 

2 replies

Bani Verma
Community Manager
Community Manager
April 3, 2020

Hey, 

 

I hope your request for the access has been successfully completed and the students & teachers of your org now have access to the Creative Cloud apps? 

 

Vikrant_RaiCorrect answer
Adobe Employee
March 24, 2020

No, there is no need to wait for any additional approvals.

 

Users already present in the Admin Console should have access. For any new students you're adding, were noticing that that sometimes it's taking upto an hour for them to get access. Just to be sure, I'd suggest that you run a quick test with one of the newly added accounts, before you share the guidelines with the students.