Student File Transfer Help needed!

I am trying to transfer files from my school account to my personal before my college shuts my account but I keep on getting this email after I have selected the files to transfer.
I have tried transferring some files before and it worked but since then I haven’t been able to transfer any others.
The files show up in the file picker and are all saved to the creative cloud none of them have been transfered before.
I have tried the steps in the guide that gives the sugestions on what to do but none of those problems work.
I have enough storage and these files have not been transferred before and I urgently need to transfer these files before my college shuts my account down.