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Lida292654312mit
Participant
April 5, 2023
Answered

Student migration to personal account after it has been deactivated.

  • April 5, 2023
  • 1 reply
  • 742 views

Hi, I graduated last year but still had access to my student account till 1 April 2023. I had no idea when my account will be deactivated. 

 

Can I still transfer my assets on my student account to a new personal account?

 

This topic has been closed for replies.
Correct answer SuJoshi

@Lida292654312mit The student account is managed by the University/College. If you still have access to the account and the license is also active, I recommend downloading the files locally on the device and then uploading them under your personal profile. 

Here is the help document: https://helpx.adobe.com/enterprise/kb/transfer-assets.html

1 reply

S
Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
April 5, 2023

@Lida292654312mit The student account is managed by the University/College. If you still have access to the account and the license is also active, I recommend downloading the files locally on the device and then uploading them under your personal profile. 

Here is the help document: https://helpx.adobe.com/enterprise/kb/transfer-assets.html

L
Lida29383815kpra
Participant
April 13, 2023

Hi, thank you so much for replying. I do not have access to account anymore. I tried signing in and doing the migration but I unfortunaly don't have access to the account anymore.

S
Community Manager
SuJoshiCommunity Manager
Community Manager
April 13, 2023

I would recommend contacting your University/College and checking if they can give temporary access to the account (if the account is partially deleted) and licenses as it is completely managed by them. 

 

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