Participant

Answered

Student Plan not working with Quebec School system?

Forum|Forum|3 years ago
April 17, 2022
3 replies
531 views

Hello, I am in secondary school and I am currently trying to buy the student plan, but I am facing some problems. First off, my school email does not have ".edu" or any of that, so I used my real email. Now adobe is asking me for information like My school. When I try to fill it in, only universities come up, when it is said any student can have this plan? It is also asking me for my "study domain", but I am just a normal student? And last it is asking when I will get my diploma, which to be honest I don't know if I need to fill it in because it is secondary school?

Can I still get the plan even if I am not in university?

Sorry if I posted in the wrong category

Libraries

This topic has been closed for replies.

Correct answer unlikevi

solution:

it never ended up actually asking me if I was a student of not, it just verified me without confirmation. I don't know if it is a glitch

U

unlikeviAuthorCorrect answer

Participant

solution:

it never ended up actually asking me if I was a student of not, it just verified me without confirmation. I don't know if it is a glitch

Abambo

Community Expert

Great.

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

If the school you are in is a qualified school, then yes. Some schools are not eligible because they are not recognized and distribute diplomas that are not recognized.

Quote:

*Accredited schools are those that are approved by an association recognized by the U.S. Department of Education/State Board of Education or the Canadian/Provincial Ministries of Education and that teach students as their primary focus. In the U.S., such associations include: Middle States Association of Colleges and Schools, North Central Association of Colleges and Schools, Western Association of Schools and Colleges, Southern Association of Colleges and Schools, New England Association of Schools and Colleges, Northwest Association of Accredited Schools.

ABAMBO | Hard- and Software Engineer | Photographer

Peru Bob

Community Expert

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

V

vipin26478183bd96

Participant

I am a student in fine arts i am trying to get student creative cloud plan but not able to do payment for subscription all the details are correct and genuine but still it is showing red icon and keep on going back to payment option tab while clicking on continue to verification

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

By @Peru Bob

A

Anshul_Nautiyal

Community Manager

Hi @vipin26478183bd96,

Thanks for reaching out. If the payment verification for the student Creative Cloud plan keeps redirecting you, here are a few steps that might help resolve this:

Clear Cache: Clear your browser’s cache and cookies, then retry.
Switch Browsers or Devices: Use a different browser or device.
Verify Details: Ensure card details and billing address match exactly.

Regards,
^AN

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded