Sturer Support hilft nicht ... :(

I just noticed that you seem to be an enterprise customer. Did you try contacting your administrator for help? See the following if you are not sure about who the admin is

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

-Manan

Hi @Dirk222967893ddl,

Adobe does not provide support via email, I am not sure how you got the email and whether it is a genuine one at all. Anyhow, please try the chat route. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan