Skip to main content
Participant
May 2, 2020
Answered

Subscription

  • May 2, 2020
  • 1 reply
  • 949 views

I need to cancel my subscription and the system does not allow it........

This topic has been closed for replies.
Correct answer Bani Verma

Hi there, 

 

I have reviewed your Adobe ID(email address) you have utilized to post here and found that you have purchased an individual subscription of Adobe Illustrator and a team's license for the same. 

Which one would you like to cancel? Have you tried the self cancelation steps shared here: https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html.

 

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
May 4, 2020

Hi there, 

 

I have reviewed your Adobe ID(email address) you have utilized to post here and found that you have purchased an individual subscription of Adobe Illustrator and a team's license for the same. 

Which one would you like to cancel? Have you tried the self cancelation steps shared here: https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html.