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Participant
April 14, 2025
Question

Subscription

  • April 14, 2025
  • 3 replies
  • 229 views



 I have tried several times to subscribe so I can edit a pdf I need to get done yet this is what comes up on the screen, what does this mean how to o I subscribe 

    3 replies

    John T Smith
    Community Expert
    Community Expert
    April 14, 2025

    >I am using on my iPhone 

     

    Adobe can't help... you need help from Apple

    Participant
    April 14, 2025

    I tried a different email but same thing when I try to subscribe to either one 

    kglad
    Community Expert
    Community Expert
    April 14, 2025

    are you using a non-work email and a non-work network?

    kglad
    Community Expert
    Community Expert
    April 14, 2025

    you have an enterprise subscription?

    Participant
    April 14, 2025

    No I just downloaded the app I have no paid subscription 

    kglad
    Community Expert
    Community Expert
    April 14, 2025

    something on your computer indicates an enterprise subscription.

     

    are you using a work computer?

     

    did you have an enterprise subscription in the past?

    kglad
    Community Expert
    Community Expert
    April 14, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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