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Participant
Apr 14, 2025 9:09 PM UTC
Question

Subscription



 I have tried several times to subscribe so I can edit a pdf I need to get done yet this is what comes up on the screen, what does this mean how to o I subscribe 

    9 replies

    John T Smith
    Community Expert
    Community Expert
    Apr 14, 2025 9:47 PM UTC

    >I am using on my iPhone 

     

    Adobe can't help... you need help from Apple

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    Participant
    Apr 14, 2025 9:48 PM UTC

    I tried a different email but same thing when I try to subscribe to either one 

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    kglad
    Community Expert
    Community Expert
    Apr 14, 2025 9:55 PM UTC

    are you using a non-work email and a non-work network?

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    kglad
    Community Expert
    Community Expert
    Apr 14, 2025 9:15 PM UTC

    you have an enterprise subscription?

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    Participant
    Apr 14, 2025 9:22 PM UTC

    No I just downloaded the app I have no paid subscription 

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    kglad
    Community Expert
    Community Expert
    Apr 14, 2025 9:30 PM UTC

    something on your computer indicates an enterprise subscription.

     

    are you using a work computer?

     

    did you have an enterprise subscription in the past?

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    kglad
    Community Expert
    Community Expert
    Apr 14, 2025 9:14 PM UTC

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
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