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bootrec
Participating Frequently
November 9, 2016
Question

Successful AdobeCC2017 Build, Acrobat can't update

  • November 9, 2016
  • 3 replies
  • 664 views

Hello... I successfully built an Adobe CC 2017 package for Mac with our Education license. Once installed, everything works as it should... applications are licensed, and I can update without having to sign in with an Adobe account. Great. Except, Acrobat DC is the only application that can't update... "An error occurred. Please check for updates again later. Error: 104". The version is 2015.020.20039. I created the installer yesterday.

I also created a Windows installer yesterday, which also installed as it should, and everything can check for updates. Acrobat DC successfully found an update, 2015.020.20049.

Anyone else experiencing this same issue, or know what the deal is? !

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3 replies

alisterblack
Inspiring
November 10, 2016
bootrec
bootrecAuthor
Participating Frequently
November 10, 2016

I can update with that installer, and checking for updates post install works. Is 15.020.20042 now part of the CCP?

Jeffrey_A_Wright
Legend
November 17, 2016

Moving this discussion to the  Enterprise Deployment (Acrobat and Reader) forum.