Support is so bad, after more then 20 years using Adobe products, I'm ready to cancel.

Question

Respond if you have had the same (I removed the adjective that I wanted to use here) issues. I have been on the phone with customer support for over an hour and they pass me from personal to business and back to personal and I have had enough. they cannot resolve anything there without getting the money first. No help at all, when they do try, they are wrong.

love the products, but the support has forced me out.

Jeffrey_A_Wright · Accepted Answer

LaborUnionAccount, I am sorry that you encountering problems accessing the support included with your organization's Creative Cloud for Team membership. Please see https://helpx.adobe.com/creative-cloud/faq/teams.html for information on how you can access the support that is included with a Creative Cloud for Team plan.

I will also move this discussion to the Enterprise & Teams forum as this is the only public discussion forums designed for these membership types. Solutions you see in other forums, and over Social Media, are not applicable to these membership types and will often lead to frustration if they are attempted.

udderball · Answer

Same experience here. Support is essentially nonexistent if your issue is even a little bit technical.

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