Suppression de licences utilisateurs inactifs

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Bonjour,

Nous souhaitons supprimer 2 licences que nous n'utilisons plus parmis les quatres que nous avons.

La console d'administration ne nous permet pas de le faire. Comment devons nous procéder?

Cordialement

Licensing

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Bani VermaCorrect answer

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Hi there,

A license is committed for one year or prorated to the anniversary. If you have purchased your Teams membership directly from Adobe.com, you can remove licenses from the Admin Console during the renewal period.

To remove licenses outside of the renewal period, navigate to Adobe Admin Console > Support to contact us.

Bani VermaCorrect answer

Legend

Hi there,

A license is committed for one year or prorated to the anniversary. If you have purchased your Teams membership directly from Adobe.com, you can remove licenses from the Admin Console during the renewal period.

To remove licenses outside of the renewal period, navigate to Adobe Admin Console > Support to contact us.

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G

Gilles248921154hdu

Participant

Adobe n'a pas les moyens d'avoir un support en français ?

Cette façon d'empécher la suppression de licence sur une période très courte est litigieuse, pour ma part, le meilleur moyen trouvé a été de supprimer les moyens de paiement.

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