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Elizabeth5EE0
Participant
February 11, 2021
Answered

Switch account

  • February 11, 2021
  • 1 reply
  • 429 views

How do you switch from a profile account to a Company or School Account?

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Correct answer SuJoshi

The "company or school account" is created and managed by the admin. If the SSO is set up in the admin console then the admin can add the account as a federated ID which allows the user to use this account. 

 

If you are a user then I would recommend contacting your internal IT team and if you are an admin then this help article might be able to give you more information on identity types: https://helpx.adobe.com/ca/enterprise/admin-guide.html/ca/enterprise/using/identity.ug.html

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S
Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
February 15, 2021

The "company or school account" is created and managed by the admin. If the SSO is set up in the admin console then the admin can add the account as a federated ID which allows the user to use this account. 

 

If you are a user then I would recommend contacting your internal IT team and if you are an admin then this help article might be able to give you more information on identity types: https://helpx.adobe.com/ca/enterprise/admin-guide.html/ca/enterprise/using/identity.ug.html

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