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daantjess
daantjess
1月 12, 2026 11:25 午前 UTC
解決済み

switched to a new Adobe Business ID for our company - Behance lost

Hi everyone,

We recently switched to a new Adobe Business ID for our company.
Previously, one of our team members (Laura) had a Behance profile linked to our old Business ID.

After the switch, we no longer have access to that Behance profile, even though it was business-owned and both of us were admins. We’re trying to understand the best way to recover or reconnect this profile to our current Business ID.

Has anyone dealt with a similar situation, or knows the correct steps to take?

Thanks in advance for any help

Bani Verma
Bani Verma解決！
Legend
1月 12, 2026 1:53 午後 UTC

Hi @daantjess,

 

Thanks for reaching out.

I’d recommend submitting a support request to Behance using the following link: Behance Support Request. The support team usually responds within 24 hours, excluding weekends and holidays. Be sure to check your spam folder for their response.

 

I hope this helps.

 

Thanks,
^BS

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Bani Verma
Bani Verma解決！
Legend
1月 12, 2026 1:53 午後 UTC

Hi @daantjess,

 

Thanks for reaching out.

I’d recommend submitting a support request to Behance using the following link: Behance Support Request. The support team usually responds within 24 hours, excluding weekends and holidays. Be sure to check your spam folder for their response.

 

I hope this helps.

 

Thanks,
^BS

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