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daantjess
daantjess
January 12, 2026
Answered

switched to a new Adobe Business ID for our company - Behance lost

  • January 12, 2026
  • 1 reply
  • 77 views

Hi everyone,

We recently switched to a new Adobe Business ID for our company.
Previously, one of our team members (Laura) had a Behance profile linked to our old Business ID.

After the switch, we no longer have access to that Behance profile, even though it was business-owned and both of us were admins. We’re trying to understand the best way to recover or reconnect this profile to our current Business ID.

Has anyone dealt with a similar situation, or knows the correct steps to take?

Thanks in advance for any help

Correct answer Bani Verma

Hi @daantjess,

 

Thanks for reaching out.

I’d recommend submitting a support request to Behance using the following link: Behance Support Request. The support team usually responds within 24 hours, excluding weekends and holidays. Be sure to check your spam folder for their response.

 

I hope this helps.

 

Thanks,
^BS

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
January 12, 2026

Hi @daantjess,

 

Thanks for reaching out.

I’d recommend submitting a support request to Behance using the following link: Behance Support Request. The support team usually responds within 24 hours, excluding weekends and holidays. Be sure to check your spam folder for their response.

 

I hope this helps.

 

Thanks,
^BS

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