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Participant
Apr 23, 2024 4:42 AM UTC
Question

Tax Invoice/Report (Indonesia)

Hello Adobe,

 

I have purchased Adobe Creative Suite All Apps (1 Year), and for bookkeeping and tax report in my country, I need the TaxInvoice/Report. Is there ways to achieve the document?

 

Thank you,

Diamondrati

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6 replies

kglad
Community Expert
Community Expert
Apr 24, 2024 1:46 PM UTC

open the support tab on your admin console > start chat or start case or request expert session. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Participant
Apr 26, 2024 1:22 AM UTC

I have asked an agent, but i think my problem isn't solved. I need proof of tax imposition because it's a regulation from my country. Is there any other solution from Adobe?

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kglad
Community Expert
Community Expert
Apr 26, 2024 1:27 AM UTC

what did the agent say?

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gupta shivangi
Legend
Apr 23, 2024 9:09 AM UTC

Hi @Diamondrati,

Please check this article to get your subscription invoice on your email: https://helpx.adobe.com/in/manage-account/using/print-creative-cloud-invoice.html

Let us know if you have any questions.

 

Regards,

Shivangi

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Participant
Apr 24, 2024 6:31 AM UTC

Hi @Shivangi_Gupta,

 

Thank you for responding. Unfortunately, my company based in Indonesia, and we need the Tax Form (Only) or proof of tax imposition for yearly audit. If there's no document other than the invoice, is there ways to get tax exempt (refund) for me after buying the product?

 

Thank you,

Diamondrati

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gupta shivangi
Legend
Apr 24, 2024 7:28 AM UTC

I understand your query. Since you're using a team subscription, I'm moving this discussion to Enterprise and the team's support community.
We have experts there who will provide you with the resolution/answer.

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