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Team plan expired, no local save file

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我购买的团队计划已过期，并且我没有将文件保存在本地，如何将文件恢复到云存储中，续订订阅可以解决此问题吗？所有的工作都消失了。

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SuJoshiCorrect answer

Community Manager

@yg23571369if7j You need an active subscription with cloud storage to access the files that you saved to the cloud.

Renewing the contract or getting a new license should fix your issue.

Abambo

Community Expert

You should act fast, because after a while, Adobe will delete the cloud data.

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ABAMBO | Hard- and Software Engineer | Photographer

S

SuJoshi

Correct answer

Community Manager

@yg23571369if7j You need an active subscription with cloud storage to access the files that you saved to the cloud.

Renewing the contract or getting a new license should fix your issue.

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Y

yg23571369if7jAuthor

Participant

The team plan I purchased expired and I don't have the files saved locally, how do I get the files back on the cloud storage, and will renewing my subscription fix it? All the work is gone.

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jane-e

Community Expert

@yg23571369if7j

I've moved your post from Using the Community (for questions about the forums) to Enterprise and Teams for you.

Jane

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yg23571369if7jAuthor

Participant

thanks

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