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Participant
Dec 15, 2022 12:41 AM UTC
Answered

Team with Business IDs Can't Create Team Libraries

Hi,

 

I'm an admin on a team that migrated from Adobe IDs to Business IDs about a month ago.

 

I expected that once the whole team was converted to Business IDs, we'd be able to create team libraries (as opposed to shared libraries), but the option doesn't seem to be available anywhere. I can't create a team library or migrate our current individual/shared libaries into team libraries.

 

A team with Business IDs should be able to create team libraries, correct? Is there some kind of setting that needs to be enabled?

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kglad
kgladCorrect answer
Community Expert
Dec 15, 2022 12:44 AM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

5 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Dec 15, 2022 12:44 AM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Participant
Dec 15, 2022 12:51 AM UTC

Got it — thanks!

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kglad
Community Expert
Community Expert
Dec 15, 2022 12:58 AM UTC

you're welcome. keep us updated.

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