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augustom87504168
Participant
Nov 13, 2023 12:29 AM UTC
Answered

Tengo 2 licencias y quiero dar de baja 1

Buenas tengo 2 licencias de Adobe y necesito dar de baja 1, y no me sale como que puedo.

La única forma que te permiten esto, es un mes antes del plazo de renovación? 

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kglad
kgladCorrect answer
Community Expert
Nov 13, 2023 12:53 AM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

5 replies

kglad
Community Expert
Community Expert
Nov 13, 2023 12:39 AM UTC

did you purchase teams or enterprise subscription s?

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augustom87504168
Participant
Nov 13, 2023 12:49 AM UTC

I purchased an annual subscription with 2 licenses, they would be for 2 teams and I want to cancel 1, thank you for your help!!!!

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Nov 13, 2023 12:53 AM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

Translate