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Participant
November 12, 2025
Question

TENGO CUENTA DE EMPRESAS Y QUIERO CANCELAR MI PERIODO GRATUITO

  • November 12, 2025
  • 1 reply
  • 87 views

NO ENCUENTRO LA OPCION DE CANCELAR ALGUIEN QUE ME PUEDA AYUDAR POR FAVOR

1 reply

Community Manager
November 12, 2025

Hi @cristian_5400,
Thank you for reaching out. Upon checking, I can confirm that you have an active Teams contract associated with the Adobe ID used to post this query.

To cancel this contract, please follow the steps mentioned in the following document:
 https://adobe.ly/447H60V

Steps to cancel your plan:

Sign in to the Admin Console and go to Account.

Scroll down to Plans and licenses.

Select Manage for the plan you’d like to cancel, then choose Cancel Licenses.

Follow the instructions on the Cancel licenses screen.

Please note:
If you don’t see the Cancel option, this capability is being rolled out gradually and may not yet be available to you. In that case, you can contact our support team for assistance with canceling the contract using the following link:
 https://adobe.ly/3LYR3re

Hope this helps. Please let us know if you need any further assistance.

Regards,
^AN

Participant
November 13, 2025

QUIERO CANCELAR PERO NO ME CARGA COMPLETAMENTE Y ESTOY ASI HACE HORAS

Bani Verma
Community Manager
Community Manager
November 13, 2025

Hi @cristian_5400,

 

The error in the screenshot looks like a browser issue. Please clear your cache or use incognito mode to open the Adobe Admin console and try again.

Let us know if this helps. 

 

Thanks,
^BS