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andrewb71203753
andrewb71203753
Inspiring
April 23, 2020
Answered

Terms of Use 2020

  • April 23, 2020
  • 1 reply
  • 1261 views

Hi,

 

In relation to the new Terms of Use for Document Cloud storage that have been published on 16th April 2020, as an admin of our company team license using Adobe Acrobat DC, I understand we can now administer our users cloud data. But it's not clear to me how that is done. I have been through the 'adminconsole.adobe.com', 'documentcloud.adobe.com' and 'assets.adobe.com' pages but I can only see the administrator data. No way to access others other team members data.

 

PS. The email pre-warning of the new Terms of Use said we had accept the 'Terms of use' but my colleagues and I have not seen that.

 

PPS. Phoned support and not a happy experience. Passed round for 10-15 minutes then left on hold for 15 minutes.

This topic has been closed for replies.
Correct answer Vikrant R

Hey,

 

Right now only the terms of use have been updated and users are/will be prompted to accept the Terms of Use in the coming days. This is the only change hapenning right now. Any additional functionality or changes are not being rolled out right now. This has been designed, such that, any users who want to move personal content out have sufficient time to do so. You can read some details here and also provide this article if your end users reach out to you with questions: https://helpx.adobe.com/enterprise/kb/update-terms-of-use.html 

 

We'll send Admins an email to let them know the schedule when we're adding this additional capability to their organizations, with detailed instructions and more information. You can use the schedule information to plan out this activity. At a very high-level, this is what you'll get Users have acepted the terms of use. https://helpx.adobe.com/in/enterprise/using/storage-for-business.html

 

Hope this helps Do let me know if you have any specific questions.

1 reply

Vikrant R
Vikrant RCorrect answer
Inspiring
April 23, 2020

Hey,

 

Right now only the terms of use have been updated and users are/will be prompted to accept the Terms of Use in the coming days. This is the only change hapenning right now. Any additional functionality or changes are not being rolled out right now. This has been designed, such that, any users who want to move personal content out have sufficient time to do so. You can read some details here and also provide this article if your end users reach out to you with questions: https://helpx.adobe.com/enterprise/kb/update-terms-of-use.html 

 

We'll send Admins an email to let them know the schedule when we're adding this additional capability to their organizations, with detailed instructions and more information. You can use the schedule information to plan out this activity. At a very high-level, this is what you'll get Users have acepted the terms of use. https://helpx.adobe.com/in/enterprise/using/storage-for-business.html

 

Hope this helps Do let me know if you have any specific questions.

    M
    markacross@markcross.biz
    Participant
    May 5, 2020

    Today, out of nowhere, I got a new "Terms of Use" agreement that I have to accept BEFORE I can even open any PDF files. The changes, which I had to click on to read, redefines "business" for adobe accounts.

     

    I DO NOT HAVE a busines saccount. Why must I stop all work and click on something so stupid???

     

    Adobe seems to be turning mor eand more into the Big Brother Dictator.

     

    I PAY for this service. Apparently, my good money goes to stop all access to what I paid for unless I click on agreements for business. Why can't they focus this on business acccounts, instead of everyone?

     

    What a waste of time...

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