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cfmaclab
Participant
April 12, 2018
Answered

The HDPIM Setup Process return code is (195)

  • April 12, 2018
  • 1 reply
  • 11867 views

Just built a new install package yesterday. I ran into this error upon install, and the only discussion I found mentioning it said it was because they were trying to be install it on Windows 7. However, I'm trying to install it on Windows 10, 1511. Is 1511 build possibly too old to install on? Is there any way to easily tell? Thanks for any help you guys can provide!

Darin

04/11/18 17:51:51:304 | [FATAL] |  | ASU | DeploymentManager | HDPIMWrapper |  |  | 5156 | The HDPIM Setup Process return code is (195).Stopping the installation process.

04/11/18 17:51:51:305 | [ERROR] |  | ASU | DeploymentManager | DeploymentManager |  |  | 5156 | Product Media (ESHR, 1.1) installation failed ...

    This topic has been closed for replies.
    Correct answer cfmaclab

    It appears the package was bad. I made a new package using a machine that has never built a package before. It installed first try on 1709 whereas my previous package would not. Slight size difference too...

    1 reply

    C
    cfmaclabAuthor
    Participant
    April 16, 2018

    I get the same error on Win 10 1607. Loaded a fresh Win 10 1709, same error as well.

    Ran a package I built back in April of 2017, installed just fine. Guess I'll rebuild a new package and try again...

    alisterblack
    alisterblack
    Inspiring
    April 17, 2018

    Note that the current version of Adobe XD requires Windows Creators Update (version 1703).

    Adobe XD System requirements

    C
    cfmaclabAuthorCorrect answer
    Participant
    April 18, 2018

    It appears the package was bad. I made a new package using a machine that has never built a package before. It installed first try on 1709 whereas my previous package would not. Slight size difference too...

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