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J
jasonp27913506
Participant
August 18, 2015
Question

The installation package could not be opened

  • August 18, 2015
  • 1 reply
  • 439 views

Why is this error coming up?

Windows 7

Network environment

No firewall

The install only works on the computer the file was created on.

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 18, 2015

    what computer created what file type that's failing to install on what other computer?

    J
    jasonp27913506Author
    Participant
    August 18, 2015

    I followed the creative packager. It packaged everything and then put the Adobe CC folder in My Documents. I then double clicked the installer and it ran on that computer. I transferred the folder to two other computers and get this persistent error. Both of these computers are new out of the box Lenovo AllinOne's. 8 gig ram 1tera hard drive and Windows 7 64 bit. Identitical. I logged in as a local admin and domain admin to no avail. I even tried the www suggestion of msiexec /i from cmd to no avail.

    Ami missing a step from creating the package and being able to copy it to another computer to install on additional computers?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 18, 2015

    if you're looking for help creating a cc packager for enterprise deployment, Creative Cloud Help | Packager

    <moved from Adobe Creative Cloud to Deployment for Creative Cloud Team, Enterprise, & CS>

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