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Participant
November 21, 2024
Question

the mandatory password change

  • November 21, 2024
  • 1 reply
  • 190 views

I'm requesting the removal of the mandatory password change feature. This requirement is causing significant inconvenience by forcing me to interrupt my work, sign out of all Adobe apps, and potentially lose unsaved progress. Additionally, it increases the likelihood of me forgetting my password, as I'm constantly being forced to create new ones.

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1 reply

Community Manager
November 21, 2024

Hi @SpawnWolf,

 

Thank you for reaching out. I can confirm that there is an active Adobe ID associated with the Individual Creative Cloud subscription linked to the email address you used for this inquiry.

Could you please clarify if you are experiencing this issue with the same Individual subscription, or if you are part of a team or enterprise subscription under a different Adobe ID? Additionally, could you let us know how frequently you are prompted to change your password?

 

This information will help us assist you more effectively. Looking forward to your response.

 

Regards,
^AN