Skip to main content
Participating Frequently
September 15, 2025
Question

The procedure entry point SetThreadDescription couldn't be located... [Moved from Photoshop]

  • September 15, 2025
  • 1 reply
  • 1359 views

I downloaded the latest Photoshop version 26.10 but failed to launch it with "The procedure entry point SetThreadDescription couldn't be located in the dynamic link library c:\....\Photoshop.exe".

Have updated "Creative Cloud" to the latest and have uninstalled and reinstalled Photoshop coupld of time, same errors.  I am running on Windows Server 2016 DataCenter.  Please help.

1 reply

Nancy OShea
Community Expert
Community Expert
September 15, 2025

[Moderator moved from Using the Community to Photoshop.]

 

Is this a Teams/Enterprise plan or an Individual plan?

 

Nancy O'Shea— Product User & Community Expert
Participating Frequently
September 15, 2025

Individual plan

Noel Orridge
Community Manager
Community Manager
September 16, 2025

Hi @customer_8792! Thank you for reaching out! I'm sorry to hear about your problem. I understand how frustrating it is to uninstall and reinstall everything just for the program to give you an error again.

 

Here are a couple of things to try: 

 

1) Use the Adobe CC cleaner tool for a thorough uninstallation. Please refer to these HelpX articles for in-depth information: Prepare to run the Creative Cloud Cleaner tool; Download and run the Creative Cloud Cleaner tool

 

2) Check your system type (32-bit or 64-bit) by typing System Information in the Start menu.

 

3) Search for "Visual C++ 2013 download" and download the correct version (for a 64-bit system, download the vcredist_x64.exe and, for a 32-bit system, download the vcredist_x86.exe) from: Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download Center

 

4) Run the downloaded file and follow the installation instructions.


5) Open the Command Prompt as an administrator, type sfc /scannow, and press Enter.


6) Restart your computer.

 

If the above doesn't work, try out the correct answer in this community thread: Solved: Re: Error Windows server 2016 "SetThreadDescriptio... - Adobe Product Community - 15348382

 

Let us know how it goes! 

Cheers!

Noel