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AnthonyMayo25
AnthonyMayo25
Participant
February 10, 2020
Answered

There is a Problem downloading it needs user name and password I have no idea what my user name is

  • February 10, 2020
  • 1 reply
  • 408 views

There is a problem downloading creative cloud needs a user name and password I have no idea what my user name is where would i find this to compltet this step please!? Anthony.

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Correct answer Bani Verma

Hi there, 

 

This screen requires you to enter your computer password, to install anything new on a MAC machine it needs you to authenticate the process by entering your MAC/Computer password. 

 

Let me know if this helps. 

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
February 10, 2020

Hi there, 

 

This screen requires you to enter your computer password, to install anything new on a MAC machine it needs you to authenticate the process by entering your MAC/Computer password. 

 

Let me know if this helps. 

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