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Participant
March 5, 2025
Question

Think I got scammed

  • March 5, 2025
  • 2 replies
  • 191 views

I got an email with the subject line:
Invitation to review Upcoming deadline for [Company account]

The email address was message@adobe.com for titled as [contact email address] via Adobe Creative Cloud.

There was a link to 'Review' deadline, I clicked it, it asked for my login details, and i went through the process, and now I have been locked out of anything linked to that email address.

 

Have a been scammed?

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    March 5, 2025

    [Moderator moved from Using the Community forums to Enterprise & Teams.]

     

    Nancy O'Shea— Product User & Community Expert
    Community Manager
    March 7, 2025

    Hi @jack_9795,

    Thank you for reaching out, and I apologize for the delayed response.

    Upon checking, I am unable to find an active subscription associated with the Adobe ID used to post this query. Could you please share the Adobe ID linked to the subscription with me via a personal message so I can assist you further? You can refer to this guide on how to send a personal message: How to send a personal message in the community.

    If you have a Teams or Enterprise subscription and you are unable to access your subscription, I recommend reaching out to our support team for a faster resolution: Adobe Enterprise Support.

    Hope this helps. let me know if you have any further questions.

    Regards,
    ^AN

    Nancy OShea
    Community Expert
    Community Expert
    March 5, 2025

    Contact your company's IT dept.  They would know more about this than we do.

     

     

    Nancy O'Shea— Product User & Community Expert