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Participant
June 12, 2024
Answered

Track user license usage and activity for named users

  • June 12, 2024
  • 2 replies
  • 1869 views

Can we get a "last logged on" report in the user export? I want to manage our license assignments, and right now everybody that asks for an Adobe licenses gets one. I want to remove inactive users to control license allocation. I could not find a report. According to Adobe Support, they cannot track login activity because we use named user licenses. They did suggest that I could export the Content Logs, that's better than nothing but a last activity would make much more sense.

Correct answer Kevin Stohlmeyer

@Lee Jones - Mt. SAC We used to use OCS Inventory OCSNG to track usage and switched to Flexera.

2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
June 14, 2024

@Lee Jones - Mt. SAC We used to use OCS Inventory OCSNG to track usage and switched to Flexera.

Legend
June 13, 2024

Hi @Lee Jones - Mt. SAC,

While Adobe does not currently provide end-user login and usage data directly, we encourage Enterprise customers to leverage their identity provider to supply the most accurate and up-to-date login and usage data across all leveraged SaaS applications.


^CS

Participant
June 18, 2024

Currently? I've asked for that since 2018, that's half a decade and counting. With the DOJ suing Adobe for subscription practices, isn't it time that Adobe offers basic usage reporting?

Kevin Stohlmeyer
Community Expert
Community Expert
June 18, 2024

@Lee Jones - Mt. SAC I know our IT security dept would freak out if we allowed an external cloud-based vendor access to every local users computer inside our firewall.