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Participant
October 3, 2022
Pregunta

Transfering isolated frl to a new computer

  • October 3, 2022
  • 1 respuesta
  • 258 visualizaciones

We are using isolated frl, because we work offline. i need to trasfer one license to a new workstation. i have deactivated the license using the licensing tool kit. because we are offline the license did not return to the pool. how do i come about returnig it to the pool so i can activate it on a new workstion?

 

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1 respuesta

Abambo
Community Expert
Community Expert
October 3, 2022

What is frl?

 

How do you assume that Adobe can check that the licence is effectively disabled on the offline computer? At least you need to return some information (a deactivation token)?

 

I would recommend checking this with Adobe customer support. If you are working with the adminconsole, you should do so, by contacting support via https://adminconsole.adobe.com.

ABAMBO | Hard- and Software Engineer | Photographer