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matthew_frise
Participant
February 26, 2015
Answered

Troubles creating Adobe installation package

  • February 26, 2015
  • 2 replies
  • 307 views

Hi there,

When i try to create my installation package on brand new iMac It will almost complete the installation but then fail and message will pop up that says"build log error". I've done the exact same process on all the other new iMacs in the lab but for some reason it's not working now. Is this possibly a licensing issue? How can i check if i've used up all my licenses?

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi,

    I would recommend that you purge the download cache in Creative Cloud Packager.

    Go to the drop-down 'Welcome' menu and choose Preferences

    2 replies

    alisterblack
    alisterblackCorrect answer
    Inspiring
    March 3, 2015

    Hi,

    I would recommend that you purge the download cache in Creative Cloud Packager.

    Go to the drop-down 'Welcome' menu and choose Preferences

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    February 27, 2015

    Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.

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