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henninga4905154
Participant
January 22, 2018
Question

Trying to assign users. 16 users is the legal number I can assign. 14 is assigned, nr. 15 give me an error report: ERROR: The action can not be completed. Please try again later. Have tried again - same result. What shall i do?

  • January 22, 2018
  • 2 replies
  • 412 views

Trying to assign users in Acrobat Pro DC teams. 16 users are the legal number I can assign. 14 are assigned, nr. 15 give me an error report: ERROR: The action can not be completed. Please try again later.  Have tried again - same result.  What's wrong?

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2 replies

Participant
January 28, 2020

I have the same problem. 7 out of 9 licenses assigned. the error appears when i'm trying to assign the 8th license to user who already has another license assigned (Photoshop). i;m trying to aasigh to him an "Adobe Creative Cloud All Apps" license. I get the message "The action can't be completed. Please try again shortly". Also I cannot delete the user. Same message appears.

Community Manager
January 28, 2020

Hello,

Kindly send me a personal message with your email ID which you are using to access the admin console so that I can check the details. You can click here to check how to send 'Personal Message' to someone in the community.

The issue might be related to the license quota not set correctly.