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CourtKLAFilmIT
Participant
February 17, 2016
Answered

Trying to Update SSO Login URL

  • February 17, 2016
  • 2 replies
  • 882 views

I tried to setup SSO several months ago, got frustrated and took a break.  I tried it again today, updated the information, including the Login URL, but a test login does not redirect to the new address.  Do I have to do something to get the new URL working?

Thanks,

CourtK

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    Correct answer CourtKLAFilmIT

    I retyped the information, but it still didn't work.  I compared the URLs to another site that uses our ADFS server and they match.  I'm still redirected to the old non-working site I setup months ago.  I opened a case.  If support is able to help me, I'll reply with the fix.

    Thank you,

    Courtney

    2 replies

    alisterblack
    Inspiring
    February 17, 2016

    The info on the dashboard needs to be exactly correct - typos are a common error such as http instead of https or a missing /

    The Login URL format will vary by IDP. For example the format for ADFS is https://adfs.example.com/adfs/ls

    If your problems persist with this I would advise opening a support case via your dashboard as the support team can check the logs on the okta side for any issues.

    CourtKLAFilmIT
    CourtKLAFilmITAuthorCorrect answer
    Participant
    February 17, 2016

    I retyped the information, but it still didn't work.  I compared the URLs to another site that uses our ADFS server and they match.  I'm still redirected to the old non-working site I setup months ago.  I opened a case.  If support is able to help me, I'll reply with the fix.

    Thank you,

    Courtney