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Alta IT
Participant
February 18, 2021
Answered

Turn off Adobe Marketing Emails to Enterprise

  • February 18, 2021
  • 1 reply
  • 1286 views

We have 91 Creative Cloud accounts, and regardless of the number of times we specifically opt-out of marketing emails in each account, Adobe re-enables "Adobe may send me marketing messages...".

 

If I go into any account, specifically uncheck the email box for marketing messages, and I receive confirmation we have successfully changed the setting. I can log out, and right back in only to see the check-box re-enabled so Adobe can continue to spam me.

 

How to I globally opt-out of Adobe spamming all 91 of our accounts? This process feels like a significant breach of my right to opt-out.

This topic has been closed for replies.
Correct answer SuJoshi

Hello,

I apologize for the experience. Kindly contact the support team as they might have to check with the backend team to get more information and troubleshooting.

1 reply

S
Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
February 18, 2021

Hello,

I apologize for the experience. Kindly contact the support team as they might have to check with the backend team to get more information and troubleshooting.

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