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Participant
July 9, 2020
Answered

turn off auto renewal AMEX

  • July 9, 2020
  • 5 replies
  • 1091 views

Is it possible to cancel the automatic renewal of my annual plan? It is about to expire and I would not want to pay it automatically, not at least for the same number of licenses

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Correct answer SuJoshi

You need to contact Adobe directly and If you are a Volume License organisation you should have Contact Info someplace in your records.

 

I am moving this whole conversation over to the Enterprise & Teams forum.


Hello,

I have sent a personal message to you with the details.

5 replies

Legend
July 10, 2020

For retail: Auto renewal is not optional.

For other types of plan: you should say which kind of license you have, hopefully someone will know.

jruizhAuthor
Participant
July 10, 2020

 

hi, thanks for your recommendation, just say the following:

Plan details
For more information on what it means to be a Value Incentive Plan (VIP) and the benefits it offers, visit Adobe Volume Licensing FAQs.
SELLER Adobe Inc.
VIP PLAN NUMBER
CONTRACT OWNER

VIP Select PASS
FERTILIZER LEVEL 2

Just Shoot Me
Legend
July 10, 2020

You need to contact Adobe directly and If you are a Volume License organisation you should have Contact Info someplace in your records.

 

I am moving this whole conversation over to the Enterprise & Teams forum.