turn off auto renewal AMEX

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Is it possible to cancel the automatic renewal of my annual plan? It is about to expire and I would not want to pay it automatically, not at least for the same number of licenses

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S

SuJoshiCorrect answer

Community Manager

You need to contact Adobe directly and If you are a Volume License organisation you should have Contact Info someplace in your records.

I am moving this whole conversation over to the Enterprise & Teams forum.

Hello,

I have sent a personal message to you with the details.

T

Test Screen Name

Legend

For retail: Auto renewal is not optional.

For other types of plan: you should say which kind of license you have, hopefully someone will know.

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J

jruizhAuthor

Participant

hi, thanks for your recommendation, just say the following:

Plan details
For more information on what it means to be a Value Incentive Plan (VIP) and the benefits it offers, visit Adobe Volume Licensing FAQs.
SELLER Adobe Inc.
VIP PLAN NUMBER
CONTRACT OWNER

VIP Select PASS
FERTILIZER LEVEL 2

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Just Shoot Me

Legend

You need to contact Adobe directly and If you are a Volume License organisation you should have Contact Info someplace in your records.

I am moving this whole conversation over to the Enterprise & Teams forum.

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