Turn off Creative Cloud updates

Question

I am trying to deploy CC in an enterprise, but I want to control when the software gets updated. We are adding all the online services for our users, but we don't want them to be able to run their own updates. I have made packages with the updates disabled, but when I install the package and login a test user, they have complete control of their updates. I have been through all the deployment documentation and tried changing code in preference files, but nothing works. Any help would be greatly appreciated - this is very frustrating.

alisterblack · Accepted Answer

I've set the packages this way and get the same thing on the user's end. How do I remove the Apps panel? If that's an easy fix, I'd take it.

That is also done in Creative Cloud Packager - uncheck the option shown below.

This sets an option in "ServiceConfig.xml" - to set AppsPanel <visible> to false

This can also be done manually.

Locate the ServiceConfig.xml file.

Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\ Configs\ServiceConfig.xml

Mac OS: /Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xml

In the file, locate the <visible> element and change its content as desired.

<panel>

<name>AppsPanel</name>

<visible>false</visible>

</panel>

</config>

alisterblack · Answer

Can you check for the AdobeUpdaterAdminPrefs.dat file as noted in this document Disable auto-updates in Adobe Creative Cloud and Adobe Creative Suite 6 apps

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