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Spanishwells+Unit+2
Participant
June 6, 2026
Question

turning off email verification on adobe acrobat studio webform

  • June 6, 2026
  • 1 reply
  • 11 views

I have turned off email verification on webforms but adobe keeps asking for verification

I need to turn it off

 

    1 reply

    Ankit-AV
    Participant
    June 8, 2026

    Hi there, I get how annoying that is — especially when you've already toggled the setting and it still keeps asking.

    Just to clarify a bit on what's happening here: the email verification on Acrobat web forms (the one respondents see before they can submit) is a form-level setting, not a global account setting. So if you turned it off somewhere in your account preferences, that might not actually apply to individual forms you've already created.

    Here's what to check:

    Go into the specific form you're working with → click Edit → look for the Settings or Share section inside that form → there should be a toggle for "Require email verification" or "Verify respondent identity" — make sure that's switched off directly within the form itself.

    Also worth noting — if the form was created a while back, sometimes you need to re-save or republish it after changing the setting for it to actually take effect for new respondents.

    One more thing to double check: if your form has an agreement or e-sign component in it, Adobe may enforce identity verification regardless of your preference setting — that's tied to the signing compliance requirements and unfortunately can't be bypassed on those form types.

    If you've done all of the above and it's still showing up, it's worth raising a ticket directly with Adobe support since it could be a bug on their end.

    Hope that helps.

    -AV