Skip to main content
alpkan38
Participant
Oct 29, 2025 12:56 PM UTC
Answered

Üyelik iptal etme

  • Herkese merhaba. Ben farkında olmadan üyelik almışım ve bu güne kadar kredi kartımdan otomatik çekmiş, kartımı kapattığım için ödeme yapılamadı maili alınca farkettim bir üyeliğim olduğunu. Şimdide kapatmak istiyorum ama 1 adet fatura göründüğü için kapatamıyorum, ne yapmam lazım?
AnkitVermaCorrect answer
Community Manager
Sep 18, 2026 4:06 PM UTC

Hi ​@Exuberant_introvertedcf ,

Thanks for reaching out, and sorry for the trouble this has caused.

Good news on the main thing: the Acrobat Pro plan on your account is already cancelled, so there's nothing further you need to do to cancel it and no new charges will be set up going forward.

The payment message you're seeing usually relates to a charge from the current or final billing period rather than anything ongoing. The clearest way to check where things stand is to sign in at account.adobe.com and open Plans and payment, your plan status and any invoice details will show there, so you can see exactly what, if anything, is still outstanding.

If you spot a charge there you'd like us to look into, reply here and we'll help you get it sorted.

Thanks,
^AV

View reply

6 replies

caring_website5C6E
Participant
Oct 28, 2026 9:12 PM UTC

Merhabalar, ücretsiz 7 günlük deneme planınızı kullanmıştı. daha sonra 25 ekimde planı iptal etmiş olmama rağmen sürekli bankamdan ücret kesilmeye çalışılıyor. lütfen ya bunu durdurdun ya da hesabımı silin. yardımcı olursanız sevinirim.

 

Hello, I used your free 7-day trial plan. Even though I canceled the plan on October 25, my bank keeps trying to charge me. Please either stop this or delete my account. I’d appreciate your help.

Translate
Exuberant_introvertedcf
Participant
Sep 18, 2026 3:20 PM UTC

Merhabalar , bende ücretsiz deneme sürümünde aynı sorunu yaşadım iptal etmiştim ama olmamış büyük ihtimalle. Şimdide kartımdan otomatik çekemedi bilgisi geliyor ama ben iptal etmek istiyorum üyeliğimi. Destek kısmındaki yönergeler işe yaramadı.Yardımcı olurmusunuz?

Translate
Community Manager
AnkitVermaCommunity ManagerCorrect answer
Community Manager
Sep 18, 2026 4:06 PM UTC

Hi ​@Exuberant_introvertedcf ,

Thanks for reaching out, and sorry for the trouble this has caused.

Good news on the main thing: the Acrobat Pro plan on your account is already cancelled, so there's nothing further you need to do to cancel it and no new charges will be set up going forward.

The payment message you're seeing usually relates to a charge from the current or final billing period rather than anything ongoing. The clearest way to check where things stand is to sign in at account.adobe.com and open Plans and payment, your plan status and any invoice details will show there, so you can see exactly what, if anything, is still outstanding.

If you spot a charge there you'd like us to look into, reply here and we'll help you get it sorted.

Thanks,
^AV

Translate
Ambrosial_detail5E09
Participant
Nov 20, 2025 6:53 AM UTC

Merhaba

Adobe 1 yıllık öğrenci üyeliğim vardı. 17 kasımda pro üyeliğim bitti. Yenilemek istemiyorum. Kullanmayacağım. Fakat sistem sürekli kart bilgilerimi güncellememi istiyor. 

Pro üyeliğimi nasıl iptal edebilirim? 

Translate
Bani Verma
Bani Verma
Legend
Nov 20, 2025 10:30 AM UTC

Greetings @Ambrosial_detail5E09,

 

We appreciate your message. To cancel your subscription, kindly follow the instructions outlined in this document: https://adobe.ly/44iIC0g

 

Ihope this helps.

 

Thanks,
^BS

Translate
Anshul_Nautiyal
Legend
Oct 29, 2025 1:25 PM UTC

Hi @alpkan38,

Thanks for reaching out. Upon checking, you previously had an Adobe Acrobat Pro plan associated with the Adobe ID used to post this query. Please note that this plan has now been canceled.

Could you please confirm if you need any assistance with this subscription?

Looking forward to your response.

Regards,
^AN

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices