Skip to main content
Participant
September 26, 2025
Answered

Unable to access Adobe apps, server issue

  • September 26, 2025
  • 1 reply
  • 88 views

Hi I am unable to access Adobe apps, getting subscription issue. I have reinstalled now still getting error. Help me

Correct answer Anshul_Nautiyal

Hi @16581664_HighSchool,

Thanks for reaching out. Could you please confirm if you are seeing a prompt stating “We Can’t Verify Your Subscription Status” when trying to access Adobe apps? This will help us assist you more effectively.

If you are experiencing this issue, please check out this post:
How to fix Adobe apps showing “We Can’t Verify Your Subscription Status”

We hope this helps! Let us know if you need further assistance.

Regards,


^AN

1 reply

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
September 26, 2025

Hi @16581664_HighSchool,

Thanks for reaching out. Could you please confirm if you are seeing a prompt stating “We Can’t Verify Your Subscription Status” when trying to access Adobe apps? This will help us assist you more effectively.

If you are experiencing this issue, please check out this post:
How to fix Adobe apps showing “We Can’t Verify Your Subscription Status”

We hope this helps! Let us know if you need further assistance.

Regards,


^AN

Participant
September 26, 2025

Thanks for response. Yes similar issue.

Community Manager
September 26, 2025

Hi @jcr_HighSchool,

Thanks for confirming. Please try the steps shared above and let us know if the issue persists.

 
Regards,

^AN