Unable to access licencing number (Serial Number)

I have been trying to access the LWS so that I can retrieve my serial number for my product. I'm a student from the University of Utah where they have an adobe day and give students the licencing to the creative cloud. I really would like to keep using this product but cannot because I never was able to find my serial number to licence my product. I would really like to be able to use my product. I'm sick of jumping through hoops trying to get this to work. Can someone tell me how to get the serial number it I can't log into the LWS because it says I'm not a recognized user. All I want to do is use a program that the University gives student licencing to. It doesn't have to be this difficult......