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rb31253317
Participant
November 29, 2017
Answered

Unable to add Enterprise ID users

  • November 29, 2017
  • 1 reply
  • 481 views

Hi,

We are unable to add Users as there is no '+' button to add them. I am logged in with full systemadmin access.

Any ideas? This is very frustrating.

Thanks

This topic has been closed for replies.
Correct answer AnandSri

Hello rb31253317

Sorry for the delay in response to your query and apologize for the inconvenience caused. Please refer and try the suggestions in the following KB docs Help | Enterprise ID, sign in, and account help

You may also refer to Manage identity types in Adobe enterprise offerings

If the issue persists, please contact the Adobe support team through  Adobe Admin Console or can contact through the helpline number give on Adobe Creative Cloud for enterprise phone numbers

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

1 reply

AnandSri
AnandSriCorrect answer
Legend
December 25, 2017

Hello rb31253317

Sorry for the delay in response to your query and apologize for the inconvenience caused. Please refer and try the suggestions in the following KB docs Help | Enterprise ID, sign in, and account help

You may also refer to Manage identity types in Adobe enterprise offerings

If the issue persists, please contact the Adobe support team through  Adobe Admin Console or can contact through the helpline number give on Adobe Creative Cloud for enterprise phone numbers

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

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