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Participant
September 24, 2021
Answered

Unable to Add Users

  • September 24, 2021
  • 2 replies
  • 967 views

Attempts to create users in the adobe admin portal causes the below issue. It's been this way for a few days and I've tried Safari and Chrome. 

 

This topic has been closed for replies.
Correct answer SuJoshi

If you are using Azure sync then the users will be managed from the IDP console. You can add the users in the Azure console which will add those accounts to the Adobe admin console. 

 

2 replies

Participant
September 24, 2021

Further details: This appears to happen when creating a Federated ID user. Standard "Adobe ID" seems to generate without issue. 

SuJoshiCommunity ManagerCorrect answer
Community Manager
September 25, 2021

If you are using Azure sync then the users will be managed from the IDP console. You can add the users in the Azure console which will add those accounts to the Adobe admin console.