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Participant
Sep 24, 2021 3:43 PM UTC
Answered

Unable to Add Users

Attempts to create users in the adobe admin portal causes the below issue. It's been this way for a few days and I've tried Safari and Chrome. 

 

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SuJoshiCorrect answer
Community Manager
Sep 25, 2021 12:18 AM UTC

If you are using Azure sync then the users will be managed from the IDP console. You can add the users in the Azure console which will add those accounts to the Adobe admin console. 

 

2 replies

Participant
Sep 24, 2021 4:18 PM UTC

Further details: This appears to happen when creating a Federated ID user. Standard "Adobe ID" seems to generate without issue. 

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SuJoshiCommunity ManagerCorrect answer
Community Manager
Sep 25, 2021 12:18 AM UTC

If you are using Azure sync then the users will be managed from the IDP console. You can add the users in the Azure console which will add those accounts to the Adobe admin console. 

 

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